About our privacy policy

SomnoClinic® cares about your privacy. We therefore only process data that we need for (improving) our services and we handle the information we have collected about you and your use of our services. We never make your data available to third parties for commercial purposes.
This privacy policy applies to the use of the website and the services provided by SomnoClinic®. The starting date for the validity of these conditions is 11/09/2018, with the publication of a new version, the validity of all previous versions is cancelled. This Privacy Policy describes which information about you is collected by us, where this data is used for and with whom and under what conditions this data can possibly be shared with third parties. We also explain to you how we store your data and how we protect your data against misuse and what rights you have with regard to the personal data you provide us.
If you have any questions about our privacy policy, please contact us, you will find the contact details at the end of our privacy policy.

About data processing
Below you can read how we process your data, where we save it, what security techniques we use and for whom the data are available.

Webhosting and Email
SomnoClinic® only uses your data for its own purposes. We have taken appropriate technical and organizational measures to prevent loss and unauthorized use of your personal data.
All confirmation emails you receive from our website and web forms are sent via secure servers. Your personal data is also stored securely. We use cookies and other internet technologies that make it clear whether e-mails are opened and read. SomnoClinic® reserves the right to use your data to further improve the service and to share information with third parties.

Payment processors
To process a (part of a) payment we process your name, address and address details and your payment details such as your bank account or credit card number. SomnoClinic® has taken appropriate technical and organizational measures to protect your personal data. SomnoClinic® reserves the right to use your data to further improve the service and to share (anonymised) data with third parties. All the above-mentioned safeguards with regard to the protection of your personal data also apply to the parts of SomnoClinic® services for which they engage third parties. SomnoClinic® does not store your data for longer than allowed by the legal deadlines.

Reviews
If you leave a review you are obliged to provide your details so that we can link the review to your order. You can indicate during the completion of the assessment whether we may publish the review and to what extent we may publish your data. In some cases SomnoClinic® may contact you to provide an explanation of your review.

Shipping and logistics
If you place an order, it is our job to have your package delivered to you. We use third-party services to carry out the deliveries. It is therefore necessary that we share your name, address and residence details. Your data will then only be used for the purpose of performing the agreement.

Invoicing and accounting
To keep records of our records and accounts, we store your name, address and details regarding your purchase. This data is used for managing sales invoices. Your personal data is sent and stored protected. We have taken the necessary technical and organizational measures to protect your data against loss and unauthorized use. SomnoClinic® is obliged to observe secrecy and will treat your information confidentially. SomnoClinic® does not use your personal data for purposes other than those described above.

Purpose of data processing

General purpose of the processing
We only use your data for the benefit of our services. This means that the purpose of the processing is always directly related to the assignment you provide. Your information will not be shared with third parties, other than to comply with accounting and other administrative obligations. These third parties are all kept confidential under the agreement between them and SomnoClinic® or an oath or legal obligation.

Automatically collected data
Data that is automatically collected by our website is processed with the aim of further improving our services. This information (eg your IP address, web browser and operating system) is not personal data.

Participation in tax and criminal investigation
As the occasion arises, a statutory obligation may be required to share your data in connection with government tax or criminal investigations. In such a case, we are forced to share your data, but we will oppose this within the possibilities that the law offers us.

Retention periods
We keep your information as long as you are our client. This means that we keep your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will consider this as a request to remove all your details. On the basis of applicable administrative obligations, we must keep invoices with your (personal) data, so we will keep this data for as long as the applicable term runs. However, employees no longer have access to your client profile and documents that we have produced in connection with your assignment.

Your rights
On the basis of the applicable Dutch and European legislation, you as a data subject have certain rights with regard to the personal data that are processed by or on behalf of us. We explain below which rights these are and how you can invoke these rights.
In principle, in order to prevent abuse, we will send copies of your data only to your already known e-mail address. In the event that you wish to receive the data at another e-mail address or for example by post, we will ask you to identify yourself. You have the right to file a complaint with the Dutch Data Protection Authority at any time if you suspect that we are using your personal data in the wrong way.

Right of inspection
You always have the right to inspect the data that we process or have processed that relate to your person or that can be traced back to you. You can submit a request to that effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data with an overview of the processors who have this data, with the e-mail address known to us, stating the category under which we have stored this data.

Rectification right
You always have the right to adjust your data. You can submit a request to that effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the details have been changed on the e-mail address known to us.

Right to restriction of processing
You always have the right to limit the data that we process or have related to your person or that can be traced back to you. You can submit a request to that effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the e-mail address known to us that the data until you cancel the restriction will no longer be processed.

Right of transferability
You always have the right to transfer the data that we process to a third party. You can submit a request to that effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all information about you that we have processed or that have been processed by us by other processors or third parties on the e-mail address known to us. In all probability, the service can no longer be continued in such a case, because the secure linking of data files can then no longer be guaranteed.

Right of objection and other rights
In most cases you have the right to object to the processing of your personal data. If you object, we will immediately stop the data processing pending the settlement of your objection. If your objection is well-founded, we will make copies and / or copies of data that we process or have made available to you and then permanently discontinue the processing. You also have the right not to be subject to automated individual decision making or profiling. We do not process your data in such a way that this right applies. If you are of the opinion that this is the case, please contact our contact person for privacy matters.

Changes to the privacy policy
We reserve the right to change our privacy policy at any time. On this page you will always find the most recent version. If the new privacy policy affects the way in which we process already collected data relating to you, we will notify you by e-mail.

Contact details
SomnoClinic®
Burgemeesterlaan 10
Weert 6002 EC
The Netherlands
info@somnoclinic.com